IT Business Manager

Company Name:
TIAA-CREF
Title: IT Business Manager
Location: NJ-Iselin
Other Locations:
For more information about TIAA-CREF,visit our website.
Individuals in Business Management roles ensure that the day-to-day operating activities involved in "running IT as a business" are optimized and cost effective to support sound decision making. Dimensions of business management include (but are not limited to) financial oversight and control, portfolio management, business performance measurement, process management, IT governance, communication and human capital management. Business management roles are critical to IT''s ability to demonstrate, evidence and communicate successful execution of its strategy.
This Business Management position will support the day-to-day planning and execution of IT's sourcing strategy, working within the central IT Business Management Office and collaborating with IT Workforce Planning, TIAA-CREF Procurement and Sourcing and IT delivery unit managers across the IT organization.
IT Labor Vendor Strategy Objectives
Concentrate sourcing/service requirements to a few key strategic partners to leverage best practices
Execute a sustainable program structure, workflow, roles, responsibilities, and service levels with financial impacts
Enable rapid and flexible resourcing of IT skills (up or down) to meet business needs
Optimize resource utilization across projects
Control cost through volume-based pricing
Responsibilities:
Assist in the development / refinement of the IT Labor Vendor Strategy
Provide advisory services to the IT delivery unit managers to identify opportunities to:
Ensure the appropriate target operating models are developed, considered, implemented for each of the opportunities
Improve productivity
Improve time to market
Add capabilities
Drive innovation
Transfer risks to the strategic partner as appropriate
Reduce costs by driving towards deliverable based, fixed price, and managed services agreements as appropriate and leveraging offshore resources as appropriate
Conduct benchmarking activities to help identify opportunities
Consult, review and approve Work in Take Forms in partnership with Procurement / Sourcing
Partner with the IT delivery units and Sourcing to determine if competitive bids are needed and help evaluate these competitive bids
Evaluate vendor capabilities and gaps and identify / evaluate new vendors as needed
Partner with Program Management Reporting and Governance team and Procurement / Sourcing to provide end to end support for the overall Program
Manage external consultant teams as needed to assist with the above
Provide on-going support to the IT delivery units
Required Skills:
IT Vendor Management experience - labor sourcing strategy and implementation
Consulting experience, with ability to identify opportunities and facilitate Target Operating Model discussions
Preferred Skills:
Business Analysis
Project Management
Benchmarking
Relationship management
Change management
Excellent written and presentation skills
Advanced Excel - Macros, VLookups, Pivot Tables, Charts, etc.
Problem Solving/Analytical - Generate solutions to complex or unusual problems. Synthesize information from multiple sources to contribute to the solution of a problem
Business Knowledge/Analysis - Take into consideration short and long-term business needs when developing solutions
Managing Change - Identify process flaws and recommend and help drive change to increase effectiveness.
Collaboration - Facilitate and motivate high performance through collaboration and knowledge sharing.
Continuous Learning - identify business advantages and improvements of adopting emerging technologies.
Delivering results - Ability to plan and organize self and work in order to achieve objectives and targets.
Education / Experience:
Bachelor''s degree or equivalent required; MBA strongly preferred
10 years'' experience in financial services IT organizations
Managed multiple concurrent initiatives
Equal Employment Opportunity is not just the law, it's our commitment. Read more about the Equal Employment Opportunity Law.
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This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

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